FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

Have a question? Want to know a bit more about our services, our company, or the digital purchases we specialise in? We’ve compiled a list of popular questions we’ve received from our customers, along with their answers for your convenience. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.

WHEN DO I GET MY DOWNLOAD?

A link to download your PDF document will be sent to you following checkout.

WHAT IF MY DOCUMENT FAILS TO DOWNLOAD?

If you experience any problems with your download, please let us know and we'll sort it out for you.

HOW MANY TIMES CAN I DOWNLOAD A DIGITAL PURCHASE?

As many times as you like within the 30-day link period following checkout.

CAN I ASK THE AUTHOR QUESTIONS ABOUT THE DOCUMENT'S CONTENT?

Yes of course. Feel free to send an email in the first instance or fill in the contact form via the homepage. The author will get back to you as soon as possible.

If you have further questions, don’t hesitate to reach out.